The reconfirmations and payments must be sent to the hotel attached with a preliminary passenger list with a minimum of 48hours of anticipation before the arrival of the group.Large groups: (4 and more persons)
All reconfirmations and payments must be sent with a preliminary passenger list with a minimum of 5 days of anticipation before the arrival of the group to the hotel.REFUNDS
All refunds will be issued in the form of credit; under no circumstance will refunds be issued in the form of cash. Credit refunds must be requested formally with a detailed reason and must be enclosed with a copy for the receipt. Credit will be valid for 72 hours after the request was confirmed.
Note:If an agency/company wishes to reclaim the invoice once the passenger has departed from the hotels, they must do so within the 20 subsequent days after having received said invoice. Otherwise, reclamation will not be received.CHECK IN AND CHECK OUT SCHEDULES
Check-in time: 08h00
Check-out time: 12h00
Children of 10 years or younger will not be charged, whenever they share 01 double room with 02 adults. (Price does not include additional bed). Maximum one child per room, Breakfast included is allowed.Double Occupancy
The Hotel applies a 30 USD charge per room per person for double occupancy. This shall be applicable for all persons above the age of 10.Extension of the Accommodation
An extension of the guest's stay requires the consent of the accommodation provider.CORPORATE Customers:
Corporate customers should state their company name while making reservation so that they can access the corporate rate set between the Hotel and their Company.IV. CANCELLATIONS AND NO-SHOWS:
|For a booking of 1 to 3 persons||For a booking of 4 and more persons|
||For a booking of 4 and more persons the hotel applies the following cancellations policy;|
The Hotel kindly informs customers that there is no designated place or amenity for pets in our hotel. We are very sorry for any inconvenience this may have put in your end.